Where to Get Help

COVID-19 Inquiries

If public health or your health care provider suspects you have COVID-19 or you are experiencing a respiratory illness including coughing, fever, feeling feverish, chills/shakes, breathing difficulty, chest tightness, or chest congestion, please visit the PEI Government’s contact information for inquiries about COVID-19.

Visit the Government of PEI website for COVID-19

IT Systems and Services Help Desk

The ITSS Help Desk is available from 8:00am to 4:00pm Monday to Friday. Please take note that the best way to reach ITSS for support is via our email helpdesk@upei.ca, or by submitting a request on our MyUPEI site. We are answering the phone and checking the voicemail on a best effort basis only.

Counselling

Counselling Services offers confidential, short term help to students dealing with personal, relational or mental health concerns. Due to the COVID-19 pandemic, appointments can be scheduled and held remotely using video chat, or we can talk on the phone—whichever way makes you most comfortable.

We're located on the fifth floor of Dalton Hall.

https://www.upei.ca/student-affairs/counselling 

Academic Advising

Academic advisors can play a critical role in promoting students success and, as a result, help to retain them. Students who feel connected to an institution, feel cared about, understand their purpose, and have clear academic and career goals are more apt to persist in their academic endeavours. 

Email studentserv@upei.ca  to book an academic advising appointment.  

Registrar's Office

Have questions about registration, degree audits, prerequisites, transcripts, verifications of enrolment, convocation, important dates, courses, exam-scheduling, academic regulations, and academic calendar? Come see us! By working together, we can help you fulfill your dream of becoming a university graduate. 

registrar@upei.ca 

Financial Services

The UPEI Financial Services Office processes financial information for the University and the Atlantic Veterinary College (AVC). This unit assists in developing and monitoring procedures and controls related to the administration of university-managed funds. These include communicating university policies and procedures and assisting university departments in understanding and following them. 

financialservices@upei.ca 

Tutoring Services

Are you having difficulty with a certain subject? Do you require course material explained in an alternate way? Do you need help with organization and time management? If so, a tutor can help you reach your academic potential and goals. 

A tutor can help you:

  • Improve your grades
  • Improve your attitude toward a subject
  • Increase your self esteem
  • Keep you focused and organized

Email: tutorbank@upei.ca 

Writing Centre

The UPEI Writing Centre is offering online tutoring (eTutoring) and, when available, in-person tutoring in Room 274 in the Robertson Library. For the most up-to-date information on their availability, and to make appointments, register at upei.mywconline.com.

Student Union

The UPEI Student Union exists to represent the interests of UPEI students and improve the student experience at UPEI. We represent a diverse range of students from different places of origin and with different lived experiences. We will endeavor to make our organization as accessible as possible by actively incorporating all voices and dismantling barriers to participation so that all students feel included.

We are located in the W.A. Murphy Student Centre. Feel free to come in!

Phone: 902-566-0530 
Email: info@upeisu.com

Health Centre

The mission of the UPEI Health and Wellness Centre is to provide access to high quality, safe health care to students, staff, faculty, and families. To accomplish these ends, the Health and Wellness Centre is committed to partnering with interdisciplinary and collaborative teams to deliver health promotion, optimal health care and ongoing education. 

Contact information

Robertson Library

You can chat with Robertson Library staff by visiting https://library.upei.ca/ and clicking the "Ask Us" icon on the grey bar at the top of the page. When the service is offline, there are other ways to get help:

Bookstore

The UPEI Bookstore is the place for all of your textbook and course material needs. The UPEI Bookstore provides a wide range of merchandise and services including new and used textbooks, clothing, and gift ware supplies​. We also provide essential school merchandise like back packs, water bottles, and stationery equipment.  We provide course specific materials like lab clothes, clickers, and safety goggles. `

Now open!

Monday to Friday
9:00 am–12:00 pm / 1:00 pm–3:00 pm 

Email: bookstore@upei.ca 

Accessibility Services

The University of Prince Edward Island encourages the full participation of all students, including students with disabilities. We strive to ensure fair and consistent treatment for all and provide equal access to University services, programs, and facilities. 

Students with documented visible, invisible, and/or temporary disabilities can register with Accessibility Services. If you are struggling with your learning and want more information, please contact us at 902-566-0488 to arrange for an appointment with one of our accessibility case managers. You can also email us at accessibility@upei.ca

International Student Office

The International Student Office, located on the fourth (4th) floor of Dalton Hall, provides a variety of services for our international students.

Our office can help with:

  • Cultural and social activities for international students
  • Assistance with study permits for UPEI students
  • Support for international students transitioning to UPEI
  • Assistance and guidance for international students at UPEI throughout their degree
  • Buddy program for international students
  • Immigration services for current international students

Call 902-566-0576 to book an appointment between 9:00 am and 4:00 pm. You can also email us at irostu@upei.ca.

Experiential Education

The Experiential Education department helps students to bridge school and work.

Athletics and Recreation

Athletics and Recreation supports UPEI by providing leadership in the promotion and delivery of athletic excellence, quality physical activity programs, and services that enhance health, wellness, and a sense of community.  The Chi Wan Young Centre contains a hot sauna, weight room, basketball court, swimming pool, track, two ice surfaces, and physiotherapy. These facilities are available to students and the general public, enabling them to function at their highest level physically, mentally and emotionally.

Visit https://www.upei.ca/ar/fitness-centre or call 902-566-0368 for more information.

Chaplaincy Centre and Campus Food Bank

The Chaplaincy Centre provides a location to meet, eat, socialize, pray, and hold religious services. Our UPEI Campus Ministry team provides a spiritual presence that is supportive of students, faculty, staff and administration. Regular opportunities for worship of all faiths are available at the Chaplaincy Centre.

The Chaplaincy Centre also houses the Campus Food Bank which is donation driven, open and available for UPEI students. Depending on finances at any given time of year, many students take advantage of this service for donations and receiving support.

For more information, visit https://www.upei.ca/student-affairs/chaplaincy-centre.

Math and Computer Science Help Centres

The School of Mathematical and Computational Sciences offers free, drop-in support to students needing math and computer science help.

Visit http://www.smcs.upei.ca/help/index.html for resources and more information.

Sexual Violence Prevention and Response Office

UPEI's Sexual Violence Prevention and Response Office (SV-PRO) is a safe and confidential space for students, staff, and faculty who have experienced sexual violence to obtain support.

For more information, visit https://www.upei.ca/svpro
Call: 902-620-5090
Email: econboy@upei.ca