Safety Services

UPEI Emergency Contact Line: 902-628-4357 (HELP).

Closed-Circuit Television (CCTV) Monitoring

The University of Prince Edward Island (UPEI) is committed to maintaining a safe and secure campus environment. As part of this commitment, the Security Services Division uses Closed-Circuit Television (CCTV) systems in designated public areas across campus.

Purpose of CCTV Monitoring

The primary purpose of CCTV monitoring is to:

• Deter criminal activity and inappropriate behaviour
• Enhance the safety and security of students, faculty, staff, and visitors
• Assist in the protection of University property
• Support investigations related to security incidents and criminal activity

Privacy and Information Management

Video monitoring is conducted in a professional, ethical, and lawful manner in accordance with:

• UPEI policies
• Security Services Division Standard Operating Procedures (SOPs)
• Prince Edward Island's Freedom of Information and Protection of Privacy (FOIPP) Act

Recorded video footage is collected solely for security and investigative purposes and will only be retained as required to support University or police investigations. The personal information collected via CCTV is collected under the authority of Section 31(c) of the PEI Freedom of Information and Protection of Privacy Act and will be protected under Part 2 of that Act.

All requests for access to CCTV footage will be handled in accordance with the FOIPP Act and UPEI policies. 

Contact Information

Security Services

For questions regarding the collection and use of CCTV footage, please contact:

Security Manager
Security Services Division
Central Utility Building
550 University Avenue
Email: security@upei.ca
Phone: 902-566-0384

Privacy Office

For questions regarding privacy, access to information, or the handling of personal information, please contact:

Access to Information and Privacy Office
Email: accessprivacy@upei.ca
Phone: 902-620-5357

Elevator Phones

These phone lines ring into the Security Services Office automatically when any elevator phone is activated.

Safe Walk

We encourage individuals to take advantage of the campus Safe Walk program. Security Services staff provide a point-to-point escort anywhere on campus.

Upon request to the Security Services Office, individuals can obtain an escort to points between buildings and parking lots, and be given approved access buildings on campus, 24 hours a day.

Potential users of this service are reminded that the availability of officers to respond to a call for this service is based on current dispatch priorities at the time the request is made. Some delay in responding to an escort request may be inevitable.

Contact: 902-566-0384 or 902-566-0373.

Campus Alone

“Campus Alone” is a UPEI program initiated and provided by Security Services. It is available to all members of the campus community who work or study on campus, outside of normal working hours, (i.e., evenings, nights, and weekends).

Individuals concerned with their personal safety while working and studying on campus at night may telephone Security Services at 902-566-0384 and provide the following information:

• Your name
• The exact location where you are working in a building
• A contact phone number
• Your estimated time of departure

A member of Security Services will make every effort to visit you when you are working alone. However, due to unforeseen demands, security officers may be involved with emergency situations and be unable to visit you.

In the event that you feel your safety is in jeopardy, call the Security Services Office and an officer will be immediately dispatched to your location.

To report an emergency or suspicious activity, immediately contact Security Services at 902-566-0384.

Blue Emergency Poles

There are five blue emergency poles are located across campus. They provide direct voice access to the Security Services Office in the Central Utility Building.

UPEI SAFE

UPEI SAFE is the University’s safety app and mass notification system which helps UPEI advise the campus community about university/storm closures and any safety concerns. All members of the UPEI community - students, faculty, staff, family, and friends - are encouraged to download the app. Standard message and data rates may apply.