Case Management Module 2: Assessment
Certificate(s)
Cost: $2,500 for full certificate
- Assessment fundamentals
- Strengths based, client-centred focus
- How to case manage clients with mental health conditions
- Communication techniques – active listening, summarizing, paraphrasing, non-verbal communication
- Empathy vs sympathy
- How do de-escalate angry client situations
- Office and home visit safety plans
Schedule
| Course | Dates | Status |
|---|---|---|
Case Management Module 2: Assessment
Online, 9:30 am–4:30 pm |
Open |
