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Certificate Participant Information

(YYYY-MM-DD format - for purposes of issuing a unique UPEI student ID)
Note for New Managers Certificate Participants: If you have signed on for a full certificate and require a make-up module due to extenuating circumstances, you may need to travel outside of Charlottetown to take the make-up module.

Courses

Team Dynamics in the Workplace

Learn how a dynamic and productive team can bring together knowledge, skills, experience and perspectives of a wide range of people to solve multifaceted problems, make good decisions and deliver effective solutions.

Through group activities, lectures and discussions, participants will:

  • Examine the stages of team development and the factors that contribute to team success;
  • Explore common communication problems and learn how to facilitate participatory team discussions;
  • Discuss the impact of destructive conflict, as well as the value of constructive (conceptual) conflict, on team functioning;
  • Explore how to create a shared vision for success by setting overall and supporting goals;
  • Explore team decision-making and learn strategies for identifying and evaluating options/solutions;
  • Examine the behaviours of an effective team leader;
  • Learn how to avoid behaviours that may lead to team dysfunction.

Duration: 7 hours (1 day)
 
Prerequisites: There is no prerequisite for this course. 

Advanced Mediation: Preparing Yourself and Your Clients for Success

This three-day experiential workshop builds on the skills and processes taught in Essentials of Conflict Resolution and Interest-Based Mediation. Through case studies, lectures and group discussions, participants will learn and practice advanced techniques and strategies for assessment of the conflict and ways to best prepare themselves and the parties for successful mediation.

Participants will gain practical skills to be able to: 

  • Conduct effective information meetings
  • Analyze and screen the conflict and its suitability for mediation
  • Coach parties for collaborative decision-making
  • Identify the key issues and interests to be addressed
  • Employ techniques for dealing with power imbalances
  • Prepare for mediation/co-mediation 

Duration: 21 hours / 3 days

Prerequisites: 

  • Essentials of Conflict Resolution
  • Interest-Based Mediation

Change Management

Constant change is the new normal; change initiatives fail at an alarming rate because organizations "fail to put people first" and focus on the "the things that matter most". Managers and change agents need powerful strategies and meaningful actions to successfully execute organizational transformation. This course focuses on guiding, equipping and supporting individuals and teams as they transition from their current states to their future states. Participants will be better equipped to manage the predictable dynamics of change and able to direct their energies on building top performing work groups during challenging times.

Strategic Thinking

Strategic thinking goes well beyond thinking about the present – it is imagining what the future could be. Strategic thinking is the ability to think on a big and small scale, long and short term, and into the past and the present. When you understand more about thinking styles and understand how the players think on your team, then you can see the big picture more clearly. Applying strategic thinking comes down to building human connections and really listening and hearing what others have to say. Continually being aware of the changes in the external environment and how they can potentially affect the direction of your business is a skill. When you can think of all areas within and outside of your organization and the impact your decisions will make – that is strategy.

Managing Conflict in the Workplace

As a new or aspiring manager, resolving conflict in your work team can be one of the most daunting tasks. How do you recognize when conflict is happening, how do you prevent it and what is the manager's role?

This course provides tools and strategies for managing workplace conflict. Through lectures and exercises, participants will:

  • Explore self-awareness
  • Examine various conflict resolution styles
  • Examine the basis of interest-based conflict resolution
  • Work on active listening skills and on sharing perspectives 
  • Learn to frame conflict around needs and interests
  • Learn to use collaborative strategies 

Communicating as a Leader

As a leader in the workplace, effective communication practices and tools can be the vehicle through which you and your employees can clarify expectations and coordinate work. Your team can work interdependently through communications and communications will be important for their learning and decision making.

Cultural Awareness in the Workplace

This course aims to enhance cultural awareness and cultural competence through scientific and experiential methods by covering valuable information, individual and group exercises, and providing some tools and techniques.

Its purpose is to enhance your skills, knowledge, and awareness of yourself in your interactions with others and to assist you to recognize what you can do to become more effective in working and living in a culturally diverse environment. It’s important for our businesses and communities to thrive and be aware and sensitive to all the members of our community. 

The Society for Human Resource Management (SHRM) reports that culture impacts productivity, explaining “employees from different backgrounds are motivated by different incentives and react differently to various management and communication styles.”

The Leader in You

To cultivate the potential of new managers, focus needs to be placed on developing both managerial and leadership skills. Moving from an employee to a manager is not just a promotion; it requires a whole new set of skills, perspectives and accountabilities. This workshop will help participants transition from individual contributor to manager.

In this session explore and take away tools and strategies to: 

  • Establish your presence, build trust and respect
  • Create a performance culture
  • Appreciate different leadership styles
  • Motivate your team
  • Effectively coach and supervise employees 

Project Management Professional (PMP Exam Preparation)

Course Overview

If you are preparing for the Project Management Professional (PMP) designation examination, you should attend our intense preparation course.

This course is an intense review of exam material; it is not intended as a stand-alone project management course. It is 5 days long; the 5-day length fulfills PMI’s pre-requisite of 35 training hours.

The knowledge areas are presented in modules. At the beginning of each module, there is a practice pre-test before the presentation of the course material, which is followed by realistic, challenging, multiple-choice questions.

During the review of the practice questions, the instructor explains how to arrive at the correct answer. The course provides many exam tips and test-taking techniques, but there are no gimmicks because there is no magic formula for passing the PMP exam. It requires appropriate professional PM experience, an intense preparation course, and commitment to prepare appropriately for the exam.

This course is delivered by a skill professional who has extensive experience in professional project management and a long history of successfully preparing people for the PMP exam. The instructor is an expert at presenting content in an engaging manner, keeping the atmosphere positive, and empowering course participants as they prepare to challenge the PMP exam.

Learning Objectives

Participants will gain practical skills to be able to:

  • Identify the “correct” answer to a majority of multiple-choice questions similar to the PMP® and CAPM® exams
  • Remember formulas and concepts through application to real-life scenarios instead of memorization.
  • Utilize “tips and tricks” to write PMP exam with more confidence.
  • Identify which knowledge areas may need further home study
  • Be aware of the PMP and CAPM qualification process
  • Further your knowledge of generally accepted project management practices

Who Should Attend?

The PMP Exam Preparation course is appropriate for individuals who have had previous PM training and are already familiar with project management processes.

Prerequisites

  • 3-day Project Management Essentials (or its equivalent), or
  • You already work in a project management environment that manages project scope, cost, time, quality, etc.

Materials

  • A PDF study guide to help you read through the PMBOK Guide in advance of attending the course will be provided via email
  • Course workbook
  • Farndale’s PMP® and CAPM® Preparation Guide with 299 sample questions
  • PMP Exam Simulator

*materials included in course fee

What You'll Learn

  • Introduction and Project Management Context
  • Integration Management
  • Stakeholder Management
  • Scope Management
  • Schedule Management
  • Cost Management Quality Management
  • Resource Management
  • Communications Management
  • Risk Management
  • Procurement Management

Collaborative Leadership: Facilitating the Process

Duration: Six (6) days

Overview

There are many styles and approaches to leadership – one of these is collaborative leadership. The collaborative leader is not necessarily “in control of the group.” However, they have the responsibility for guiding and coordinating the process by which the group decides upon and carries out actions to accomplish its goals. Collaborative leaders operate from the premise that "...if you bring the appropriate people together in constructive ways, with good information, they will create authentic visions and strategies for addressing the shared concerns of the organization or community." This approach is practiced in public and private sector organizations with great success as well as in community coalitions and initiatives. The skills needed for success can be 100% learned.

Who should attend?

Establishing relationships and building on them is at the heart of collaborative leadership. This certificate is for leaders who want help with buy-in, more involvement in implementation, trust building, elimination of turf issues, access to more and better information and ideas, better opportunity for substantive results, generation of new leadership and organizational empowerment. It will be of particular interest to those:

  • currently in or aspiring to be in a leadership position in their organization
  • who want to explore a collaborative approach to leadership and learn when to choose this approach and how to be successful in leading this way
  • who want to develop a tool box of facilitation and communication skills to support their collaborative leadership

Learning objectives

Participants will be able to:

  • Examine their present leadership style, skills and plan for their individual growth as they move forward on their leadership journey
  • Understand the process of collaborative leadership and when it is most appropriate for a group or goal(s)
  • Recognize the major benefits and challenges with taking a collaborative leadership approach
  • Develop the facilitation skills necessary to successfully lead the collaborative process - from clarifying the opportunity or problem, identifying possible ways forward through to making decisions
  • Create a skill set for building the context/culture to support collaboration, change and mediate conflict
  • Understand and apply a large variety of effective communication tools which support collaborative leadership

Facilitated by:

Leona McIsaac Moran

Introduction to Program Evaluation

Course overview

This 2-day workshop will introduce and enhance program evaluation skills.  The content conforms to the Canadian Evaluation Society and all case studies are situated in a Canadian context.

Learning objectives 

Participants will gain practical skills to be able to:

  • Understand the benefits of a program evaluation
  • List the steps in the evaluation process
  • Design an evaluation
  • Design a logic model for a program
  • Use evaluation as a management tool for improving program performance and enhancing accountability
  • Construct questions for evaluation
  • Understand various research methods
  • Analyze a sample survey data using descriptive statistics; analyze sample data using inferential analysis (t-tests); and analyze qualitative data using theme analysis
  • Monitor program performance with existing administrative data and information systems
  • Develop an evaluation matrix and create sample evaluation reports

Who should attend?

Program officers, program consultants, policy analysts and consultants, supervisors, managers, senior executives, human resource professionals, social researchers, employment services and anyone interested in developing or enhancing their evaluation skills. 

Pre-requisites

There is no prerequisite for this course.

Materials

Participants will receive a course binder containing copies of presentation slides, case studies, exercises, and suggested solutions.

How will you learn?

The 2, day-long sessions will use a variety of lectures and presentations; interrelated group work; case study and integrated experiential learning.

Who will teach the course?

Dr. Tess Miller, Credentialed Evaluator 
BSc (York); BEd (Toronto); MEd, PhD (Queen's)

Management for Enhanced Productivity and Performance in Intensive Aquaculture

New developments in system design, fish health, genetics and animal nutrition have led to the intensification of aquaculture facilities for production of high-quality fish at a reasonable cost in a sustainable manner. Greater intensity, however, can also increase operational risk. A comprehensive understanding and awareness of all aspects of fish husbandry and fish culture systems is essential for the successful management of intensive aquaculture systems.  This training program is not intended to make the participants expert in the design of intensive fish culture systems (although aspects of systems design are presented) but rather to enhance their understanding of these systems and enhance their capacity to manage them.  In any intensive aquaculture venture, management is perhaps the single largest factor governing productivity and performance.  This workshop examines intensive aquaculture systems from a management perspective and identifies how systems design, animal husbandry, fish health management and performance metrics are inter-related.

Dates: December 11–13, 2019

Location: Alt Hotel, 310 Donald Street, Winnipeg, MB. A block of rooms has been reserved for workshop participants at a daily rate of $119. (When you call to make a reservation, please provide the block code: 1912MANITO)

Book a room as part of the training group

Agenda: 

Wednesday, December 11, 2019
1:00 pm
Tour - Ridgeland Aquaculture, Anola Manitoba (45 minutes east of Winnipeg)

Thursday and Friday, December 12–13
8:00 am–4:30 pm
Workshop - Alt Hotel, Winnipeg

  • Morning and afternoon refreshments and lunch are provided on Thursday and Friday.
  • Free parking available for all registrants

Please contact pdp@upei.ca or Register now.

Project Management Essentials

This fundamental course is an accessible, hands-on journey through a project from initiation to closing, with a special emphasis on initiation and planning. Course participants work in project teams to practice PM tools while they experience the realistic challenges that are encountered on projects. Although it is possible to customize a case study for a specific industry or organization, this course offers two case studies so there is something for everyone.

Real-life stories from a variety of industries are used to illustrate key concepts and best practices and the instructor encourages course participants to share their experiences. This ensures the discussions are realistic and relevant.

Project Management Essentials is compliant with the Project Management Body of Knowledge and it introduces tools and terminology without overwhelming participants with jargon. The course focuses on developing practical skills that can be applied immediately to increase the level of success on projects. The course is fun, fast-paced, interactive, and adapted as required based on the needs of each audience.

Participants will gain practical skills to:

  • Use the terminology and processes of modern project management
  • Prepare a complete and accurate project plan for your project
  • Facilitate team discussions to learn from the PM experiences of others
  • Practice PM skills using templates
  • Value the benefits of a consistent PM methodology

Length of course: 

The course can be done on your own time when it is convenient for you with four live sessions so you can check in with your facilitator, Janice Petley. 

In between the live sessions you'll go through the course and complete the assignments.  During each live session, Janice will go over the assignments and you can ask questions and participate in group discussions online.  

Live sessions will take place on:

  • May 13, 9:00–10:15 am
  • May 20, 9:00–10:15 am
  • May 27, 9:00–10:15 am
  • June 3, 9:00–10:15 am

You will have access to the course material through our online platform for four weeks in order to complete the certificate.

Cost: $1,200

Facilitated by:

Janice Petley

Social Media and Applied Digital Communications Certificate

For organizations as well as individuals, there is little choice but to actively engage in social media; you may choose to establish your online identity, or it may be established for you. But digital communications media, tactics and best practices change at a pace that is hard to fathom. Significantly, in the past decade, stakeholder engagement across social media has become essential. Understanding and making these digital communications work to the fullest (and to your advantage) takes skill, knowledge and training.

UPEI's Social Media and Applied Digital Communications certificate program will develop your social media and digital communications skills through hands on work involving key digital platforms such as Google, Facebook, Twitter, and Instagram. From this course, you will be better equipped for the pace of change online and better able to rally your audience's attention to your mission.

Learning objectives

Participants will gain practical skills to be able to:

  • create content on various platforms (Facebook, Instagram, Twitter, etc.)
  • describe social media and summarize several popular social media sites and services
  • distinguish between one's personal and professional activities on the Internet
  • identify the ethical challenges that may arise from engaging in activities on the Internet
  • understand the difference between disclosure responsibilities that individuals have on personal social media profiles versus the responsibilities they have when they communicate through an employer's official social media profile
  • develop strategies for minimizing risk of ethical violations on the Internet
  • develop policies and practices around the use of email, record-keeping and the protection of confidentiality 
  • ensure the proper use of disclosures when you use social media for work
  • manage the concerns that may arise for any organization who has a presence on social media sites
  • construct a social media policy for one's office to address potential boundary issues with clients
  • discuss the relevant ethical issues as they pertain social networking 

Who should attend

UPEI's Social Media and Applied Digital Communications program will be of interest to a wide range of communications, marketing, public relations, sales and operations professionals, and managers in small, medium and large businesses and organizations in all industry sectors.

How will you learn

The three, day-long sessions will use a variety of lectures and presentations; writing labs and interrelated group work; mixed media, case study and integrated experiential learning; and produce graduates who are more learned, ethical and practical producers and consumers of social media and digital communications.

Length of course: This course will be offered online from 2:00–4:00 pm on the following dates, May 25, May 27, May 29, June 1, June 3, and June 5.

Cost: $1,056

Facilitated by:

Kent Bruyneel

Introduction to Project Management

Having good, consistent project management practices has been directly linked to improving project performance, such as completing on time, on budget and providing the deliverables to customer needs and satisfaction.

This 1-day fundamental course introduces the concepts of project management and provides some essential tools to start the process of managing projects effectively in your organization. It also identifies the differences between projects and operational work and helps you define the additional skills required to manage work and people in a project environment.

Learning objectives

By working on a prepared case study, participants will gain practical skills to:

  • Define the specific characteristics of a project
  • Identify factors contributing to project success
  • Define the project
  • Describe and identify the purpose of key project documents
  • Create a Work Breakdown Structure
  • Define project roles and responsibilities
  • Recognize the skills necessary to work in a project management environment.
  • Evaluate the benefits of implementing project management processes in your organization.

Who should attend

The Introduction to Project Management course is appropriate for individuals who are:

  • Considering a career in project management
  • Being considered for a project management position
  • In an organization that is considering implementing project management processes and needs to know where to start and what to consider.

Pre-requisite 

There is no prerequisite for this course. It functions as a stand-alone course.

Materials

You will receive a course binder containing copies of presentation slides, exercises, and suggested solutions.

What you will learn

What is Project Management

  • Introductions
  • Definition of a project
  • Projects vs. Business-As-Usual
  • Workshop: Managing Expectations

Defining Project Success

  • Balance of constraints
  • Identifying stakeholders
  • Workshop: Defining project success

Project Governance

  • Principles

The Project Team

  • The matrix structure
  • The project sponsor
  • The project manager
  • Workshop: Project manager responsibilities 

The Project Life Cycle

  • Project initiation
  • Preparing a Project Charter
  • Defining the project scope
  • The project plan
  • The PMBOK® Guide
  • The Work Breakdown Structure
  • Schedule development
  • Scope, issue and risk management plans
  • Setting the project baseline
  • Project reporting
  • Project closeout
  • Lessons Learned
  • Workshops: Project Charter, Work Breakdown Structure

Project Management Processes

  • The PM process
  • Introducing PM into an organization
  • Trends in PM
  • Next steps

Effective Teams

Learn how dynamic productive teams can bring together knowledge, skills, experience and perspectives of a wide range of people to solve multifaceted problems, make good decisions and deliver effective solutions. 

The following themes will be explored:

  • Definition of team and teamwork
  • Team roles and responsibilities
  • Behaviours and strategies for establishing and maintaining teamwork
  • The role of the leader or manager
  • Team dynamics and stages and development
  • Goal setting and accountability
  • Using tools to solve problems
  • Learning to work together
  • Team management tools and techniques
  • Managing virtual teams 

Performance Management

Leaders who understand how to create high performance work environments grounded in clear communication, giving and receiving "smart" feedback and building team trust are successfully able to navigate, develop and guide employees and teams to organizational success. Process focused performance management strategies fail, people centric performance management strategies succeed. This course focuses on educating participants on the philosophy of performance management and what motivates employees to perform.
 
Learning objectives:

  • Understand key concepts associated with performance management
  • Develop strategies that work corresponding to each step of the performance management cycle
  • Practice giving and receiving "smart" feedback
  • Practice managing difficult performance scenarios and conversations

Writing Fundamentals

Writing is how we share important information at work. But have you ever felt overwhelmed when asked to produce an official letter or report? If the answer is yes, then this course is for you! In “Writing Fundamentals,” we will take apart the task of professional writing, in order to understand all the key building blocks that make it work.
 
In particular, we will review the components of any effective piece of writing, and will also review the formatting protocols of specific types of business writing, like e-mails, reports, proposals, and letters.

In this course, participants will learn about:

  • The purpose and demands of different writing tasks
  • The role of audience
  • Appropriate tone and style for different writing tasks
  • Effective sentences and paragraphs
  • Key structural elements (introduction, body, conclusion)

This course is ideal for:

  • Any early to mid-career professionals who wish to improve upon the basics in order to be more successful in the workplace.

Length of course:

  • This course will be offered online from 9:00–11:00 am on June 5, 8, and 9.

Facilitated by:

Robin Sutherland

Writing Strategically

You know the basics, and can produce a clear, well-organized piece of writing. But is it writing that inspires, convinces, or leaves a lasting impression? Learn how you can give your writing a competitive edge with a well-chosen verb, inclusive language, or the strategic use of the active voice. It’s easy to impress when you know how to manipulate your message.
 
“Writing Strategically” will explore the demands and challenges of professional writing, and provide participants with strategies to be able to write with diplomacy, tact, and finesse.

In this course, participants will learn about:

  • Effective formatting protocols
  • Diplomatic tone and style
  • Strategic tone and style
  • Effective word choice and language

This course is ideal for:

  • Any early to mid-career professional who has a good grasp of the fundamentals, but would like to take their writing to a higher level.

Duration:

  • July 10, 13, and 14, online from 9:00 am to 11:00 am

Facilitated by:

Robin Sutherland

Error-free Writing

The key to great writing is great revising. But what if you’re not sure what to look for? Or how to begin? Luckily, you don’t have to be a linguistic scholar to be a competent editor. With just enough grammar and a few easy strategies, you’ll be well on your way to some effective revising—and some great writing—in no time!

“Error-free Writing” will review key grammatical rules, emphasize the importance of developing your own voice as a writer, and provide helpful proof-reading strategies to enable you to identify—and correct—errors and weaknesses in your own writing.

In this course, participants will learn about:

  • Essential punctuation marks
  • Subject-verb agreement
  • Nouns and pronouns
  • Fragments and run-on sentences
  • Active versus passive voice
  • Plurals versus possessives
  • Easy proofreading strategies

This course is ideal for:

  • Any early career professionals who wish to produce grammatically correct, authoritative, and compelling writing.
  • Any mid to late-career professionals interested in a grammar refresher, or in learning a few tips on how to edit their writing for increased clarity and effectiveness.

Duration:

  • August 7, 10, and 11, online from 9:00 am to 11:00 am

Facilitated by:

Judith Arnold

Digital Communications

This course will explore topics such as how to communicate professionally on digital platforms, nurturing client relationships online, personal branding and self-promotion, considering your target market and which platforms to reach them on, crisis and criticism response tactics, pros and cons popular digital platforms and how to stay updated on the best social media practices.

Duration:

October 2, 5, and 6 (online from 9:00–11:00 am)

Facilitated by:

Jenny (Wooldridge) Richard

Public Speaking Fundamentals

You are required to make presentations for work, volunteer organizations, or for special occasions, but you may lack any public speaking experience, or consider yourself a beginner. You are not alone. Many people feel ill-prepared or are afraid to speak in public. This course will teach you all the fundamentals of public speaking and how to cope with your fears. It will cover a number of topics to start you on your own journey to become a more skilled public speaker. Knowledge is power and practice makes perfect.

During this course, participants will learn through a combination of lectures and exercises how to prepare both mentally and physically to make a presentation that is engaging, interesting, and memorable.

In this course, participants will:

  • Review the different forms of public speaking;
  • Learn why public speaking skills are important;
  • Explore the causes of public speaking fears;
  • Learn techniques to overcome fears of public speaking;
  • Learn formal and informal presentation formats;
  • Discuss audience behaviour and non-verbal communication.

This course is ideal for:

  • Anyone who needs to engage in public speaking, but lacks the confidence to do so.

Duration:

  • November 6, 9, and 10; online from 9:00 am to 11:00 am.

Facilitated by:

Marla Haines

The Presentation Toolbox

You have everyone’s attention, now what? This course is all about keeping your audience’s attention when you are speaking in front of a crowd. Learn the tricks of the trade to keep your audience engaged and interested in the information you are presenting to them, whether you are talking about the most anticipated launch of new technology or the most boring widget.

In this course, participants are provided with tools for their public speaking toolbox: the skills and techniques they can draw upon when making a formal presentation or speaking up at a business meeting.

In this course, participants will: 

  • Review the fundamentals of public speaking;
  • Learn how to tell an engaging story;
  • Learn how to polish a presentation;
  • Explore various methods of non-verbal communication;
  • Learn the top five most effective public speaking techniques;
  • Learn how to properly answer questions at the end of a presentation;
  • Explore ways to avoid the PowerPoint trap

This course is ideal for:

  • Anyone who wants to improve their public speaking skills.

Duration:

  • December 4, 7, and 8; online from 9:00 am to 11:00 am.

Facilitated by:

Marla Haines

Customer Service for Managers

Levelling up the customer experience… with intention

When a company/department is truly intentional about customer care—empowering its people and merging its processes—outstanding customer service becomes the outcome consistently, from the first greeting to the final meeting. When all touch points are exemplary experiences, a customer has a much greater incentive to return, as well as recommend us to others.

Topics covered:

  • Evaluate and improve your company/department's commitment to excellent customer service
  • Differentiate and raise your service to become the chosen provider
  • Develop, design and create standards for excellent customer service
  • Assess your customer needs, desires, categories and emotions at an individual level
  • Understand the processes necessary to develop a culture that consistently delivers excellent customer service
  • Recover effectively from service failure to then, turn it into opportunities to strengthen your customer relationships

This course is for:

  • Entrepreneurs
  • Professionals
  • Leaders and managers

Length of course:

  • This course will be offered online from 9:30–11:30 am on May 21, 22, and 25.

Facilitated by:

Marsha Doiron

Customer Service - Front Line

Loyal customers start with your employees

It’s all about building stronger brand loyalty and leave your customers coming back for more, right? Here, your employees will learn the importance of their roles as it pertains to the customer and develop a new individual mindset to develop and deliver best practices that will WOW your customers.

Topics covered:

  • Understand customer service basics emphasizing empathy, connection, empowerment and solutions
  • Own the customer experience - Learn how to take ownership of your customer's experience using your company's values or mission
  • Understand the importance of individual roles within the company/department in order to establish a strong personal connection with your customers 
  • Identify your company/department's customer service challenges and team-build for solutions 
  • Learn to distinguish and avoid the difficulties of poor customer service and how to turn challenging situations into opportunities.

This course is for:

  • Front-line employees
  • Behind-the-scenes employees

Length of course:

  • This is a one-day course.

Facilitated by:

Marsha Doiron

Stress Reduction and Mindfulness in the Workplace

Note: Due to the changes we are all experiencing with our adjusted working situation to allow for social and physical distancing, we felt this was a course many people could benefit from right now and have therefore drastically reduced the cost.


In these days there are new challenges that are adding to our stress levels, and bringing heightened levels of anxiety. Yet life goes on even during these times of crisis, urgency, and uncertainty. If you are struggling to find time to balance all the demands being thrown at you right now like transitioning to working from home, homeschooling, and trying to manage life in a global pandemic, this is the course for you.

Are you feeling exhausted and stretched to the limit? Do you feel overwhelmed wondering how you will get everything done in a day? You don’t have to live like this right now. You can take this course which will give you information and strategies that will help transform the way you manage yourself.

If you are ready to take action, this course will provide tools to:

  • Improve your quality of life
  • Ignite your creativity
  • Improve your self-awareness
  • Increase your personal wellbeing
  • Reduce anxiety
  • Increase professional competence
  • Improve productivity
  • Enhance your resiliency
  • Identify strategies for personal growth
  • Offer you social connection and weekly accountability

Topics to be covered include:

  • Personal awareness
  • Resiliency
  • Self-regulatory techniques
  • Strategies for self-development
  • Boundary setting
  • Techniques to minimize stress

This course is ideal for:

  • Anyone wanting to learn how to best manage themselves through times of transitions and change, increase personal motivation and productivity to find balance with work/home life when lines have been blurred, and improve your overall personal well-being.

Length of course:

  • This will be a six-session course, all sessions from 9:00–11:00 am.
  • If you are unable to join Jill live at 9:00 am weekly, the session will be recorded and you will have access to that recording, as well as the ability to participate in online discussion, check-ins, etc.  This way the course can be done on your own time.

Facilitated by:

Jill Stewart

Indigenous Cultural Awareness

"Indigenous cultural awareness can be addressed in different levels. There's Traditions, Today and Tomorrow. We have always had our traditions we use them back then, we use them now and we'll use them tomorrow. On a more serious note of cultural awareness is understanding the effects of intergenerational trauma embedded on our communities from; 60's scoop, Indian Residential School, Truth and Reconciliation Commission; Calls to Action, MMIWG; Calls to Justice, Treaties, Child Well-being, Status BC31, On Reserve/Off Reserve, language and so on."

- Course Facilitator, Samantha Lewis, Executive Director of the Aboriginal Women's Association of PEI Inc. 

Topics covered: 

  • Introduction
  • Creation story
  • Important terminology
  • Role of women
  • Seven sacred teachings and the Live Medicine Wheel
  • Cultural safety
  • Pow wows are just the tip of the iceberg
  • Reconciliation  

This course is ideal for:

Anyone with an interest in learning more about Indigenous Culture on PEI.

Length of course:

This is a one-day course.

Prerequisite:

None.

Facilitated by: 

Samantha Lewis

Schedule

Course Dates Status
Stress Reduction and Mindfulness in the Workplace
Charlottetown





Postponed
Managing Conflict in the Workplace
Charlottetown

Open
Managing Conflict in the Workplace
Summerside

Open
Digital Communications
Charlottetown


Open
Performance Management
Charlottetown



Open
Performance Management
Summerside



Open
Collaborative Leadership: Facilitating the Process
Charlottetown





Open
Public Speaking Fundamentals
Charlottetown


Open
Change Management
Charlottetown

Open
Change Management
Summerside

Open
The Presentation Toolbox
Charlottetown


Open
Strategic Thinking
Charlottetown

Open
Strategic Thinking
Summerside

Open
The Leader in You
Online, 9:15 am–12:15 pm

Open
Cultural Awareness in the Workplace
Online, 9:15 am–12:15 pm

Open
Effective Teams
Online, 9:15 am–12:15 pm



Open
Communicating as a Leader
Online, 9:15 am–12:15 pm

Open
Managing Conflict in the Workplace
Online, 9:15 am–12:15 pm

Open
Performance Management
Online, 9:15 am–12:15 pm



Open
Change Management
Online, 9:15 am–12:15 pm

Open
Strategic Thinking
Online, 9:15 am–12:15 pm

Open