Our counsellors are professionally trained and accredited by their respective national and/or provincial bodies. They have both a professional and ethical responsibility to protect your privacy. This means that information regarding your counselling sessions is
kept between you and your counsellor.

Limits on confidentiality include:

• Risk of harm: If a counsellor believes there is an immediate and specific risk that you may seriously harm yourself or someone else, they have an obligation to take appropriate action to ensure safety.
• Ongoing child abuse: Counsellors are required by law to report ongoing child abuse to the appropriate authorities.
• Professional consultation: Counsellors may discuss cases with other trained counsellors for supervision or consultation. These discussions are confidential and are indented to support appropriate care.
• Court order/legal purposes: In certain limited circumstances, counselling records may be disclosed in relation to legal proceedings as per section 24 of the Health Information Act.
• Client release: You have the right to request the release of your counselling information. This will usually be discussed between the client and the counsellor first. 

If you have questions about confidentiality or how your information is handled, please talk with your counsellor.