Business Development Officer - Ancillary Services

Competition Number:
188E25
Position Type:
Staff Position
Closing Date:
Date of Posting:
Department:
Ancillary Services
Position:
Business Development Officer
Contract:
Full-Time Permanent Position
Hours of Work:
37.5 hours per week    
Salary:

$76,457 to $84,766 per annum

Reporting to the Director of Ancillary Services, the Business Development Officer (BDO) plays a key role in advancing the strategic growth and financial sustainability of the University of Prince Edward Island’s Ancillary Services. This department includes Residence Life, Hotel Operations, Event and Conference Services, Foodservices, and the Campus Bookstore.

The BDO is responsible for identifying and developing new revenue opportunities, enhancing customer and client engagement, and cultivating partnerships that contribute to a high-quality student and guest experience. The successful candidate will work closely with service unit leaders to drive innovation, improve service utilization, and promote operational excellence aligned with UPEI’s mission and values.

This dynamic role involves frequent interaction with internal and external stakeholders, including regular off-campus travel for client meetings, business development, and partner engagement, therefore a valid driver’s license is required. The successful candidate will deliver frequent public and private presentations on and off campus and will be required to work evenings and weekends to support events or peak operational periods.

What we offer: 

  • Flexible work arrangements 
  • 23 days of vacation per year
  • Comprehensive Health and Dental 
  • Post Retirement Benefits  
  • Tuition Waivers 
  • Health and Wellness on Campus available to staff 
  • Professional Development Opportunities

RESPONSIBILITIES:

  • Identify, evaluate, and pursue new revenue-generating opportunities across Ancillary Services
  • Develop and implement growth strategies and business plans for service units, informed by market research, benchmarking, and feasibility studies
  • Collaborate with unit managers to align business goals with operations and use service data and client feedback to enhance offerings
  • Grow new and existing revenue streams across ancillary units, including opportunities for cross-promotion and bundled service offerings
  • Promote and drive bookings for campus accommodations, catering, and event services, including summer programs, external rentals and university residences during academic breaks, with a focus on increasing utilization during off-peak periods
  • Lead outreach, sales, and marketing efforts to increase awareness and utilization of ancillary services
  • Cultivate and manage strategic partnerships with community, business, and industry stakeholders
  • Monitor financial performance, track key metrics, and prepare reports, proposals, and presentations to support strategic planning
  • Perform administrative duties and support special projects as required

QUALIFICATIONS: 

  • Bachelor’s degree in Business Administration, Hospitality, Marketing, or a related field; a Master’s degree is considered an asset
  • Minimum of five years’ experience in business development, preferably within hospitality, lodging, conference and event services; post-secondary experience is considered an asset
  • Experience in multi-unit or cross-functional environments is preferred
  • Demonstrated skills in project management, financial planning, and data analysis
  • Excellent communication and stakeholder engagement abilities
  • Proven ability to collaborate effectively with students, staff, faculty, and external partners
  • Proficiency with CRM systems, marketing platforms, and Microsoft Office Suite

PLEASE NOTE: Due to the nature of the position, irregular working hours should be expected, along with some restrictions on vacation periods, outside employment and other extracurricular activities. 

Application Instructions:

Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link below.

If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number 902-894-2895.

UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. If you require accommodation in any part of the process, please direct your inquiries, in confidence, to our HR Officer, hrofficer@upei.ca. Applications will not be accepted via email.

Only those applicants who are invited to an interview will be acknowledged.

Note that this site is not compatible with some mobile browsers (e.g. iPad, iPhone). Upon successful submission of your application, you will receive an auto-reply to your email address advising your application has been received. If you do not receive an email, please check your spam folder and/or try submitting your application via a different web browser (Google Chrome, Firefox, etc).

Apply for Business Development Officer - Ancillary Services (188E25)

UPEI encourages all qualified applicants to apply for job openings; however, in keeping with the terms and provisions of the university’s various employment and collective agreements, first priority will be given to internal candidates.