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Changes to Classroom Computer Access

Posting Date(s)

As the roll-out of "Active Directory" continues across campus, the classroom computers will now have a different look when signing in. However, the newly configured classroom PCs are still accessed with your current UPEI credentials.

Be advised that the log-in period will now take up to FIVE MINUTES to allow the computer create the Active Directory profile of the person logging in. If this process takes longer than five minutes, there may be an issue with the profile or the computer itself. Please do not insert a USB stick into the computer prior to the booting up of the machine as this will cause startup issues.

While we configure the drive mappings in our new Active Directory service, users WILL NOT have access to their network drive mappings (H:/drive for example) on the Academic Network which were previously provided through Novell. We apologize for this inconvenience; however, it will only be temporary.

During this time, users can access files on their Novell drives by visiting the NetStorage website:

https://acad-files.upei.ca/NetStorage/. Alternatively, users may wish to use Google Drive, email or a USB thumb drive to access their presentation files.

Please contact the ITSS Helpdesk at helpdesk@upei.ca or 902-566-0465 if you have any questions.

 Booking of Computer Labs

Please note the change in the process for the booking of computer labs. The three bookable computer labs that are currently booked through IT Systems & Services are AVC 218S, AVC 225N and RL 312. These bookings will now go through the Room Booking Process at www.upei.ca/facilities/room-booking-forms.