Certificate in Mental Health Case Work
Overview: The Certificate in Mental Health Case Work provides professionals with essential knowledge and applied skills to effectively support individuals experiencing mental health challenges.
Through a series of focused, practical workshops last five days, participants explore key topics in mental health awareness, trauma-informed practice, and client-centred communication.
The Certificate in Mental Health Case Work is customizable and emphasizes empathy, safety, and professional boundaries – helping participants build the confidence to navigate complex client situations while maintaining their own well-being. Whether working in health care, social services, community support, or related settings, learners develop a deeper understanding of the human experience behind mental health and the tools needed to respond with compassion and skill.
Participants complete modules designed to blend knowledge, reflection, and application:
- Dealing with Difficult Clients – Conflict Resolution and De-Escalation
- Anxiety and Depression
- SafeTALK: Suicide Alertness
- Implications of Abuse and Trauma
- Trauma-Informed Care
- Self-Compassion and Self-Care – Mental Health Awareness for Case Workers
- Case Management Refresher and Applications
Each module combines real-world practice, reflection, and guided discussion to help professionals integrate best practices directly into their day-to-day client interactions.
Designed For: Professionals and front-line workers who support individuals and families affected by mental health challenges, trauma, or crisis—including:
- Case managers, social service workers, and community support professionals
- Health care providers, counsellors, and educators
- Human service and non-profit organization staff
- Team leaders and managers seeking to foster healthier, trauma-aware workplace cultures
Type of Delivery: In-person
Duration: Five days for a total of thirty (30) hours.
Cost: $2,500
