Certificate in Case Management - Specialization in Health Care

Overview: According to the Agency for Healthcare Research and Quality in the United States, case management in health care–or “care coordination”–“involves deliberately organizing patient care activities and sharing information among all the participants concerned with a patient's care to achieve safer and more effective care.”

Effective case management and coordination amongst primary health care providers achieves more consistency, efficiency, and ultimately more patient safety. Case management is crucial in health care.

The Certificate in Case Management - Specialization in Health Care is a comprehensive introduction to the case management principles and competencies for those within health care who wish to take formal training. The program includes both theory and evidence-based skills development.

The curriculum of the Certificate in Case Management - Specialization in Health Care, developed by experienced professionals, in collaboration with health care experts, explores the case management process and the skills necessary to case manage patients. 

By the end of the Certificate in Case Management - Specialization in Health Care, participants will have developed the knowledge and skills necessary to excel as case managers, making a positive impact on the lives of clients and communities while navigating the complexities of the health-care system with professionalism and integrity.

Designed for: People who work in health care with roles involving managing patients and/or people, and dealing with individuals with complex needs.

Type of Delivery: Virtual or in-person. 

Duration: Six modules over 36 hours; each module takes one day (six hours). 

Facilitators: Anita Burdett, Sandra Griffin

Cost: $2,500

More Information:

Certificate in Case Management - Specialization in Health Care flyer (.pdf)