Certificate in Care Coordination

Overview: According to the Agency for Healthcare Research and Quality in the United States, care coordination “involves deliberately organizing patient care activities and sharing information among all the participants concerned with a patient's care to achieve safer and more effective care.” Effective care coordination amongst primary healthcare providers achieves more consistency, efficiency, and, ultimately more patient safety. Care coordination is crucial in healthcare.

The Certificate in Care Coordination is a comprehensive introduction to care coordination for those who wish to take formal training. The program includes both care coordination theory and evidence-based skills development. The curriculum of the Care Coordination Certificate, developed by experienced professionals – in collaboration with healthcare experts – explores the care coordination process and the skills necessary to case manage patients. The program will equip those working with, or looking to work with, patients with the essential knowledge, skills, and confidence to meet the diverse needs of patients with special and complex needs while maximizing program efficiencies.

Designed for: People who are looking to be involved or are involved with primary healthcare or any work that involves managing patients and/or people and dealing with people with complex needs.

Type of Delivery: Virtual and in-person. 

Duration: Six modules for 42 hours; each module takes one day (six hours). 

Facilitators: Anita Burdett, Sandra Griffin

Cost: $2,500

More Information:

Certificate in Care Coordination flyer (.pdf)