Reporting to the Manager of Enrolment Services, the incumbent is responsible for effectively supporting admission activities by assessing documentation and providing students with the guidance needed to ensure they are able to complete their applications for admission. The incumbent(s) will coordinate the application process and manage application materials relating to Doctor of Veterinary Medicine, Nursing, Accelerated Nursing, Education and Radiography. 

RESPONSIBILITIES:

Working within the Colleague student information system, the incumbent will:

• Assess admission applications for completeness, moving student applications through Recruit and then into Colleague
• Update relevant admission decision fields in the student information system
• Prepare and generate admissions decisions
• Prepare rank lists and other data points for admissions committees
• Accurately and efficiently enter data and review both demographic and academic grade entry for admission purposes
• Train and support other admissions staff
• Coordinate application processes for each intake to ensure enrolment goals are met
• Respond to queries from students regarding the status of applications
• Support applicant query requests through accurate, timely, and professional communication in-person, electronically, and via telephone
• Work collaboratively and respect equity, diversity, and inclusion for students, faculty, staff, and community members at all times
• Verify, scan, and import documents supporting students’ applications
• Provide support to other areas of the Registrar’s Office and Enrolment Services
• Ensure admissions policies are adhered to and that sensitive and confidential applications and other information is maintained in a professional manner
• Make recommendations on processes for accuracy and efficiency

QUALIFICATIONS:

• Completion of a recognized post-secondary program in a related area is required plus a minimum of three (3) years relevant work experience, preferably in a university environment
• Detail oriented with strong organizational, process, and document management skills
• Ability to establish priorities, multi-task, and work under pressure to deliver exceptional service
• Understanding of and adherence to a structured, solution driven workflow process
• Proficiency in Microsoft Office, specifically Excel and Word, or equivalent applications. Experience using Recruit and Colleague program software is considered an asset
• Demonstrated verbal and written communication skills, particularly in delivering client services
• Demonstrated understanding of the importance of ethical standards of integrity, fairness, and confidentiality
• Culturally competent communication and cross-cultural understanding
• Ability to work well within a team environment, as well as independently, and able to demonstrate flexibility, adaptability, energy, and positivity in their work