Reporting to the Human Resources Manager, the Workplace Relations Administrator is responsible for supporting the HR team in managing employee relations by accurately documenting, tracking, and processing workplace grievances and complaints. This role involves receiving external and internal complaints, maintaining detailed records, coordinating communication between staff and management, and ensuring that grievance procedures are followed in compliance with company policies and labor regulations. The role plays a key role in facilitating a fair and transparent resolution process, contributing to a positive workplace environment and effective HR operations. This position rotates every 6 months with the Employee Relations Administrator position.