We are recruiting for a number of positions where you will have the opportunity to expand your skills and knowledge of the department.

Here are just some examples of the potential opportunities:

Citizen Services/Passport Officers work directly with in person clients to provide guidance and access to federal programs and services that support Canadians.

Payment Service Officers serve the public by telephone in matters regarding Employment Insurance (EI) benefits, Canada Pension Plan (CPP) or Old Age Security (OAS), etc. (Inbound Call Centre).

National Identity Services Officers serve the public by telephone (inbound call centres) in matters regarding their Social Insurance Number (SIN) and support for the My Service Canada Account and National Student Loans Service Centre Account.

Payment Service Officers / Program Service Officers process claims for Employment Insurance benefits (EI), Canada Pension Plan (CPP) or Old Age Security (OAS) benefits, etc.

Integrity Services Officers inform clients of their Rights and Obligations specific to the type of benefits they are receiving, and conduct non-complex investigations to prevent, detect and address fraud.