Reporting to the Human Rights Counsel, and working closely with another Human Rights and Equity Advisor, this position serves as a primary point of contact for members of the University community involved in disclosures, reports, and resolution processes related to harassment, discrimination, and sexual violence under University policies.

The position combines the functions of a Safe Disclosure Officer and an Early Resolution Officer under the University’s Harassment & Discrimination and Sexual Violence policies. The incumbent provides trauma-informed intake, support, procedural guidance, accommodations coordination, initial assessment, and informal resolution services, while also facilitating alternative and restorative resolution processes where appropriate.

The Advisor works collaboratively with students, staff, faculty, administrators, and external service providers to support safe, equitable, and procedurally fair processes. The position also contributes to Departmental objectives more broadly, such as: education, policy implementation, trend analysis, and systemic response initiatives within the University community.

What We offer: 

• Flexible work arrangements 
• Comprehensive Health and Dental 
• RRSP Contribution
• Tuition Waivers 
• Health and Wellness on Campus available to staff 

RESPONSIBILITIES:

Intake, Disclosure, and Support Coordination

• Receive disclosures and reports related to harassment, discrimination, bullying, and sexual violence. 
• Serve as the primary contact for individuals seeking information, support, accommodations, or procedural guidance. 
• Apply trauma-informed, culturally responsive, and equity-informed practices when responding to disclosures. 
• Assist individuals in understanding their rights, options, and available processes under University policies. 
• Conduct preliminary assessments of disclosures and reports to determine appropriate process pathways. 
• Coordinate accommodations, safety planning, immediate measures, and referrals to internal and external supports. 
• Assess and escalate concerns involving safety risks as appropriate. 
• Maintain ongoing communication with people who have disclosed harm and respondents regarding procedural status and available supports. 

Alternative Resolution and Restorative Processes

• Assess the appropriateness of informal resolution processes considering factors such as trauma impacts, safety concerns, voluntariness, power imbalances, and systemic discrimination. 
• Facilitate voluntary alternative resolution and informal resolution processes under the policies administered by the Department. 
• Design and coordinate restorative, remedial, knowledge building, and facilitated resolution processes tailored to the circumstances and needs of parties. 
• Conduct mediation, facilitated dialogue, restorative conversations, and conflict resolution processes. 
• Assist parties in identifying desired outcomes and developing resolution agreements. 
• Coordinate educational or behavioural interventions where appropriate. 
• Maintain neutrality and administrative fairness while facilitating resolution processes. 

Complaint Administration and Investigation Coordination

• Assist individuals in initiating formal complaint processes where appropriate. 
• Conduct preliminary jurisdictional and policy-based screening of complaints. 
• Coordinate administrative processes relating to investigations. 
• Liaise with external investigators regarding referrals, interviews, documentation, and procedural coordination. 
• Maintain records and documentation in accordance with University policies and confidentiality obligations. 
• Monitor procedural timelines and ensure parties are informed throughout complaint and resolution processes. 

Knowledge Building, Culture Change, and Institutional Supports

• Develop and deliver education and training initiatives relating to harassment, discrimination, sexual violence, equity, and restorative practices. 
• Participate in policy implementation and continuous improvement initiatives. 
• Promote awareness of University policies, rights, supports, and processes. 
• Collaborate cross-departmentally to support prevention and culture-change initiatives within the University community. 

Systemic Review, Reporting, and Trend Analysis

• Monitor and analyze trends relating to harassment, discrimination, and sexual violence within the campus community. 
• Assist with institutional reporting, statistical analysis, and documentation requirements. 
• Identify systemic concerns or patterns and make recommendations for institutional response or policy improvement. 
• Participate in discussions regarding policy interpretation, implementation, and procedural consistency. 
   

Other Duties

• Participate in committees and collaborative initiatives. 
• Maintain professional competence through ongoing education and training. 
• Perform other related duties as assigned. 

QUALIFICATIONS: 

• University degree in an academic discipline that is transferable to the role, such as conflict resolution, human rights, sociology, psychology, social work, law, public administration, or related discipline, or other university degree combined with relevant lived or professional experience. 
• Masters degree in a related field is an asset.
• Professional certification in mediation or conflict resolution is an asset. 
• At least three years relevant work experience. 
• Significant experience working in harassment, discrimination, sexual violence, conflict resolution, equity, or related environments. 
• Demonstrated knowledge of: 
  • trauma-informed practice; 
  • restorative and alternative dispute resolution approaches; 
  • human rights principles; 
  • systemic discrimination; 
  • intersectional barriers to equity and inclusion;
  • administrative fairness; 
  • confidentiality obligations. 
• Strong mediation, facilitation, and conflict-resolution skills. 
• Demonstrated ability to assess risk, navigate complex interpersonal dynamics, and exercise sound independent judgment. 
• Strong written and verbal communication skills. 
• Ability to remain neutral and unbiased while managing emotionally complex and sensitive situations. 
• Experience coordinating accommodations and supports is considered an asset. 
• Experience in post-secondary or institutional environments is considered a strong asset. 
• Proficient in Microsoft Office tools, including Microsoft Word and Excel.