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ADS Level 5 - Scholarships and Awards Financial Aid Coordinator - Registrars Office - Student Experience Hub

Competition Number:
Position Type:
Staff Position
Closing Date:
Date of Posting:
Registrar's Office - Student Experience Hub
ADS Level 5 - Scholarships and Awards Financial Aid Coordinator
Full-Time Permanent Position
Hours of Work:
33.75 hours per week

$47,039 to $51,795 per annum, as per CUPE 1870

The Registrar's Office is seeking applications from qualified individuals to provide administrative support to the Scholarships and Awards area. Reporting directly to the Scholarships, Awards, and Financial Aid Assistant Manager, the Scholarships, Awards, and Financial Aid Coordinator will be responsible for assisting with operational processes of the University’s award cycles.

The incumbent will work as a member of the Scholarships, Awards, and Financial Aid team within the Student Experience Hub and co-located within Student Financial Services to provide services to prospective, current, and former students, as well as to faculty and staff of the University. As part of the Student Experience Hub, the incumbent will be committed to being a partner in supporting student success and providing service excellence. The Scholarships, Awards, and Financial Aid area staff work as a small team, evolving to ensure a high level of service within a busy environment.


  • Perform administrative support duties to ensure efficient operations of the scholarship, award, and financial aid cycles of the University, assisting with the receiving, compiling, and organization of applications for review, as well as the appeals process
  • Assist with regular promotion and advertising of available scholarships and awards through various University communication channels
  • Support student and applicant query requests through accurate, timely, and professional communication in-person, electronically, and via telephone
  • Support team members with monitoring, updating, and ensuring accuracy of Scholarships and Awards, and Financial Aid webpages
  • Oversee organization and maintenance of scholarships, awards, and financial aid electronic filing system, and provide administrative support with organization of meetings and room bookings
  • Contribute to evolving projects and initiatives of the area and perform other related duties as required and assigned
  • Work collaboratively and respect equity, diversity, and inclusion for students, faculty, staff, and community members at all times
  • Ensure sensitive and confidential student and other information is maintained in a professional manner


  • Successful completion of a recognized post-secondary program in a related area, plus a minimum of 2 years relevant work experience
  • Experience handling sensitive and confidential information while adhering to FOIPP regulations is considered an asset
  • Detail oriented with strong organizational, process, and document management skills
  • Demonstrated verbal and written communication skills, particularly in delivering client services
  • Proficiency in Microsoft Office, specifically Excel and Word, or equivalent applications. Experience using Recruit and Colleague program software is considered an asset
  • Demonstrated understanding of the importance of ethical standards of integrity, fairness, and confidentiality
  • Demonstrated commitment to valuing equity, diversity and inclusion and contributing to an inclusive working and learning environment
  • Culturally competent communication and cross-cultural understanding
  • Ability to work well within in a team environment, as well as independently, and able to demonstrate flexibility, adaptability, energy, and positivity in their work


Application Instructions:

Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link posted on the UPEI Human Resources website. Applications will not be accepted via email.

If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number (902) 894-2895.

In accordance with Canadian immigration requirements, all qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. The University of Prince Edward Island is committed to gender equity in employment.

UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. 

Only those applicants who are invited to an interview will be acknowledged.

UPEI encourages all qualified applicants to apply for job openings; however, in keeping with the terms and provisions of the university’s various employment and collective agreements, first priority will be given to internal candidates.