Assistant Manager, Housekeeping Operations - Ancillary Services
$62,690 to $69,511 per annum, prorated to term
March 16, 2026 to October 2, 2026 (Term may be reduced or extended depending on performance, available funding, and departmental requirements)
Ancillary Services at UPEI is proud to offer a dynamic, collaborative work environment rooted in exceptional customer service and a strong, team-orientated approach. Our department oversees a diverse Conference Services operation, featuring approximately 750 conference/residence beds across five unique accommodation facilities.
To support the continued delivery of outstanding guest experiences, we are seeking an energetic, motivated, and detail-oriented professional to join our team as the Assistant Manager of Housekeeping Operations.
RESPONSIBILITIES:
Reporting to the Operations Managers for Conference Services and Residence Life, the Assistant Manager of Housekeeping is responsible for:
- Providing overall leadership and operational oversight for housekeeping services within a 600-bed hotel and 150-bed residence operation during the busy summer season (May–September)
- Directly supervising five housekeeping supervisors and providing indirect leadership to approximately 40 student housekeeping attendants and unionized team leads
- Ensuring guest rooms and residence spaces are cleaned, reset, and turned over efficiently to meet operational timelines and established service standards.
- Establishing daily operational priorities and providing visible, on-floor leadership to support service excellence
- Collaborating with Conference Services, Residence Life, and internal operational partners to support complex seasonal transitions and peak operational periods
- Sharing responsibility for recruitment, hiring, training, scheduling, performance management, and labour relations in accordance with collective agreements and organizational policies
- Managing the housekeeping operating budget, including labour forecasting, supply control, and inventory oversight (linens, laundry, and cleaning products)
- Maintaining quality assurance standards and responding to guest and student concerns related to housekeeping operations
QUALIFICATIONS:
- Diploma in Hospitality Management or a related field, combined with progressive experience in housekeeping operations, including supervisory or team leadership responsibilities
- An equivalent combination of post-secondary education and directly related housekeeping operations experience will be considered
- In lieu of a hospitality-specific diploma, a minimum of three (3) years of progressive housekeeping operations experience, including at least two (2) years in a supervisory or management capacity, is required
- Knowledge and experience using Kinetic Solutions (KX) Software is considered a strong asset
Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link below.
If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number 902-894-2895.
UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. If you require accommodation in any part of the process, please direct your inquiries, in confidence, to our HR Officer, hrofficer@upei.ca. Applications will not be accepted via email.
Only those applicants who are invited to an interview will be acknowledged.
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