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Residence Services Office Assistants (Up to 9 Positions) - Residence Services - Ancillary Services

Competition Number:
Position Type:
Student Position
Closing Date:
Date of Posting:
Ancillary Services - Residence Services
Residence Services Office Assistants (Up to 9 Positions)
Hours of Work:
Up to 20 hours per week during the hours 9:00 am – 5:00 pm Monday to Friday

$13.70 per hour plus 4% vacation pay


September 1, 2022 – April 30, 2023

Residence Services is seeking up to nine (9) Residence Services Office Assistants for the 2022-2023 academic year (September 2022 – April 2023) to provide assistance and support to the Residence Services operation.


  • Working with and providing assistance to the Assistant Manager, Residence Life for activities related to the students living in Residence    
  • Accepting payment from students for such things as printing or meal plans
  • Accessing and operating software related to student accommodations, meal plans, and campus cards
  • Receiving and responding to telephone, email or in-person inquiries,
  • Receiving and routing of residence mail
  • Contacting students regarding packages received and distribution of same
  • Computer data entry regarding online residence maintenance requests
  • Providing assistance to other Ancillary Services’ office staff as required


  • Strong customer service skills
  • A professional and positive attitude, energetic, courteous
  • Good telephone etiquette and attention to detail
  • Able to work well within a team environment
  • Familiarity with UPEI’s Residence Buildings, the university campus, Charlottetown and PEI
  • Comfortable with computers with a working knowledge of Microsoft Office and Excel
  • Experience working with cash
  • Must be willing to work a flexible schedule including weekdays and some evenings
  • Excellent interpersonal skills
  • Strong verbal and written communication skills

Priority will be given to University of Prince Edward Island students in accordance with Recruitment, Selection, Hiring and Employment Policies and the Procedures manual.

Application Instructions:

Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link posted on the UPEI Human Resources website. Applications will not be accepted via email.

If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number (902) 894-2895.

UPEI will require all students, staff, and faculty to comply with the Covid 19 attestation and vaccination requirements as set out under the UPEI Covid 19 Mandatory Vaccination Policy.

In accordance with Canadian immigration requirements, all qualified student candidates are encouraged to apply; however, Canadian citizens, permanent residents and full-time international students with a valid study permit will be given priority.

UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. 

Only those applicants who are invited to an interview will be acknowledged.

UPEI encourages all qualified applicants to apply for job openings; however, in keeping with the terms and provisions of the university’s various employment and collective agreements, first priority will be given to internal candidates.