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Assistant Manager - Student Accounts - Financial Services

Competition Number:
Position Type:
Staff Position
Closing Date:
Date of Posting:
Financial Services
Assistant Manager - Student Accounts
Full-Time Permanent Position
Hours of Work:
37.5 hours per week

Commensurate with qualifications and experience

Reporting to the Manager of Financial Services, the Assistant Manager will be responsible for the day-to-day operations and management of the Student Accounts unit. These duties include management of customer service functions related to student financial transactions and course inquiries, student accounts receivables and collections functions, student loans processing, and financial reporting functions.


  • Providing a positive customer service experience for all UPEI students relating to student financial accounts in a global environment
  • Management oversight and support to student accounting functions and processes, including financial administration of:
      • tuition and fee billing related to student registrations
      • timely collections of student accounts receivable
      • cash management and controls
      • student loans and related financial aid processing
      • tax reporting and external audit requirements
  • Preparation of routine and ad hoc account analysis and reconciliation for reporting purposes
  • Liaison with UPEI faculty and staff, and external agencies
  • Management of unionized support staff
  • Working in coordination with the Registrar’s Office management team to ensure accuracy of student financial and registrarial information
  • Development and oversight of internal controls and financial information systems
  • Addressing complex or difficult student account enquiries


  • Undergraduate degree in Business or Commerce; a professional accounting designation would be an asset, but is not required
  • Minimum of 2 years of accounting experience or an equivalent combination of education and experience; accounts receivable experience will be considered an asset
  • Demonstrated leadership in customer service excellence
  • Experience and skills in office management
  • Detailed knowledge of and experience in working with computerized financial systems, spreadsheets and database software
  • Proven organizational skills and ability to effectively manage multiple priorities
  • Strong analytical and problem-solving skills
  • Exceptional oral and written communication
Application Instructions:

Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link posted on the UPEI Human Resources website. Applications will not be accepted via email.

If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number (902) 894-2895.

UPEI will require all students, staff, and faculty to comply with the Covid 19 attestation and vaccination requirements as set out under the UPEI Covid 19 Mandatory Vaccination Policy.

In accordance with Canadian immigration requirements, all qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. The University of Prince Edward Island is committed to gender equity in employment.

UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. 

Only those applicants who are invited to an interview will be acknowledged.

UPEI encourages all qualified applicants to apply for job openings; however, in keeping with the terms and provisions of the university’s various employment and collective agreements, first priority will be given to internal candidates.