Creating a Workplace of Respect and Trust

Course Category: 
Interpersonal and Workplace Conflict Resolution Certificate

This course will explore how to create a culture of respect and trust in the workplace. Through lectures and exercises (which may include role plays), participants will:

  • Examine the characteristics of a respectful workplace;
  • Explore the causes and consequences of incivility and disrespect in the workplace;
  • Examine discriminatory and personal harassment in the workplace (laws, policies and impact);
  • Explore the meaning of trust and the characteristics of a high trust workplace;
  • Learn how trust can be eroded and the behaviours that can be used to build and repair trust in the workplace;
  • Assess their own workplace culture and explore how each individual can contribute to a climate of respect and trust.
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