IT Systems & Services Home

Welcome to IT Systems & Services

Our mission is to support the teaching, research, and administrative computing needs of the University. We provide solutions to the information technology problems encountered by our students, faculty, and staff. We do this by maintaining personal computers, servers, and networks; by developing custom software and by assisting users directly.

Our hours of operation are 8:00am to 4:30pm, Monday to Friday.

Bad Windows Update hits UPEI Campus (April 16, 2013)

In last week's round of Microsoft updates, a bad one slipped through and is causing a bit of trouble on campus.

To determine if you have been affected, look for the Kaspersky anti-virus icon in the Windows Notification area - that's the part of the Windows Taskbar, all the way to the right. If the Kasperky "K" is greyed out rather than a bright red, you are affected by the bad Windows update.

Another symptom is that every time you start you computer, it wants to run the "chkdsk" process to clear up disk errors, before Windows even starts.

If either of these symptoms appear on your computer, please notify the Help Desk and someone will be dispatched to correct the problem. This involves uninstalling the update and doing a bit of cleanup work.

The Help Desk can be reached at helpdesk@upei.ca, or by calling 566-0465.

Call for Software for Student Labs - April 9, 2013

To all Faculty and Staff,

This is a reminder that in order to accommodate changes to software installed on computers in the student computer labs for the new school year (fall semester), we must receive requests including any installation media (CD’s, DVD’s, etc.) and any related licensing information such as serial numbers before June 1st, 2013.

** NOTE: Software should be Windows 7 compatible.

Google Apps for UPEI Students

ITSS is pleased to announce a new E-Mail service for Student E-Mail provided through Google Apps for Education. All current students at UPEI have had their E-Mail migrated from the old system to Google Apps automatically. New students will start with Google Apps. ITSS is pleased to be able to offer this service to all students. We are confident that this solution will address our student’s needs for a robust and dependable E-Mail, calendaring and document creation and storage system.

Buying a New Computer? Check the ITSS Depot.

Looking to Purchase a New Computer or Laptop ?