Services Status

Service Status Updates - March 28, 2017 - 8am 

Groupwise email service has now been restored.

Network printing service has now been restored.

The "Network Username and Password" feature of Campus Login has now been restored.

If you are still experiencing issues with any of these services, please contact the ITSS Help Desk at 902-566-0465 or helpdesk@upei.ca.

--------

Update: March 27, 2017 - The majority of the certificate issues experienced last week have now been resolved. However, you will still receive a certificate error when attempting to connect to the PANTHERNET-OPEN wireless network. Most browsers will allow you to add an exception and continue on to the log-in page. On Mozilla Firefox, please click on the "Advanced" button and then "Add Exception". ITSS apologizes for any inconvenience as we work to resolve this issue.

The certificates have been updated for PANTHERNET and Eduroam networks. If your device is still having trouble connecting to either one of these networks, you may need to remove the saved network from your device, and then re-join the network following the instructions here.

Information and Help: The categories below help you to find information and contain links you can use to ask for help. On our service pages, you'll see links marked with one or more tags: FAQ means the link provides an answer to an often-asked question; ASK means the link provides a form to ask a question or ask for some help. Clicking on most ASK links will prompt you to log in to complete the form.

 
 
Help Desk
(902) 566-0465
helpdesk@upei.ca