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Panther Central Crew (Up to 10 Positions) - Department of Athletics and Recreation

Competition Number:
89S19
Position Type:
Student Position
Closing Date:
Date of Posting:
Department:
Department of Athletics and Recreation
Position:
Panther Central Crew (Up to 10 Positions)
Contract:
Hours of Work:
Part-time/full-time between four and 20 hours per week. Will include early mornings, nights and weekends. 
Salary:

$12.25 per hour +4% vacation pay

Term:

September 3, 2019 – Jan 3, 2020

The Department of Athletics and Recreation is looking for energetic, customer service-oriented people to join our PANTHER CENTRAL CREW.   Our employees are front-line customer service professionals who strive to provide all members and facility users with a great service experience.  Employees are part of a larger team that knows how to have fun, work hard and take pride in their work.

RESPONSIBILITIES:

  • Greet all visitors, provide accurate information and answer questions regarding all programs, policies, events, hours of operation, etc.
  • Provide excellent customer service
  • Serve as point of contact to other departments, clients, members and visitors
  • Perform opening and closing duties at all venues (Alumni Canada Games Track, UPEI Turf Field, Chi-Wan Young Sports Centre)
  • Box office sales for varsity sporting events
  • Process membership forms, Panther Academy registration forms, varsity ticket sales, fitness and recreational programming fees, etc.
  • Handle cash and process payments
  • Provide customer service support to internal and external users of the facilities
  • Monitor access of all users to the facility
  • Assist in keeping facilities clean of garbage and debris
  • Maintain daily facility reports
  • Physical labour may be required, such as setting up nets, carrying/moving and/or preparing for use of sports equipment, etc.
  • Laundry services

QUALIFICATIONS:

  • Strong customer service, interpersonal, communication and organization skills
  • Experience in business-oriented front desk duties would be an asset, including working with cash and possessing some sales knowledge
  • Positive attitude, energetic, courteous, excellent telephone etiquette and ability to pay attention to detail
  • Ability to work both independently with limited supervision and with other team members as needed
  • Experience with computers (with a working knowledge of Microsoft Windows)
  • Previous experience working with community groups is considered an asset
  • Ability to adjust to quickly changing circumstances in event operations
  • Must be willing to work a flexible schedule, including week days, weekends, holidays, and some evening shifts
  • Must have current CPR and AED training or agree to obtain this certification at own expense

Priority is given to University of Prince Edward Island students in accordance with Recruitment, Selection, Hiring and Employment Policies and Procedures manual.

Application Instructions:

Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link posted on the UPEI Human Resources website. Applications will not be accepted via email.

If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number (902) 894-2895.

In accordance with Canadian immigration requirements, all qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. The University of Prince Edward Island is committed to gender equity in employment.

Only those applicants who are invited to an interview will be acknowledged.

UPEI encourages all qualified applicants to apply for job openings; however, in keeping with the terms and provisions of the university’s various employment and collective agreements, first priority will be given to internal candidates.