ADS Level 5 - Administrative Support - Admissions - Registrars Office - Student Experience Hub
$47,039 to $51,795 per annum, as per CUPE 1870
Reporting to the Manager of Admissions, the incumbent is responsible for effectively supporting the admissions team’s activities. The incumbent will support and manage application materials relating to undergraduate, graduate, transfer students, mature applicants, and other areas as required.
RESPONSIBILITIES:
Working within the Colleague student information system, the incumbent will:
- Assess admission applications for completeness, moving student applications through Recruit and then into Colleague
- Update relevant admission decision fields in the student information system
- Prepare and generate admissions decisions
- Accurately and efficiently enter data and review both demographic and academic grade entry for admission purposes
- Respond to queries from students regarding the status of applications
- Provide students, faculty, and staff with exceptional service by addressing all queries in a timely manner
- Work collaboratively with staff in the Registrar's Office and Enrolment Services to provide solutions to workflow questions
- Verify, scan, and import documents supporting student applications
- Provide support to all areas of the Registrar’s Office and Enrolment Services
- Foster an office culture that is inclusive and respectful
QUALIFICATIONS:
- Successful completion of Grade 12
- Completion of a recognized post-secondary program in a related area is required plus a minimum of two (2) years relevant work experience, preferably in a university environment. An equivalent combination of education and experience will be considered
- Ability to work in a team environment, as well as independently with minimal supervision
- Ability to establish priorities, multi-task, and work under pressure to deliver exceptional service
- Possession of strong analytical and problem-solving abilities
- Understanding of and adherence to a structured, solution driven workflow process
- Experience working with CRM software
- Excellent verbal and written communication skills
- Attention to detail and system savvy
- Adherence to confidentiality requirements
- Demonstrated superior customer service skills and attention to detail
Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link posted on the UPEI Human Resources website. Applications will not be accepted via email.
If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number (902) 894-2895.
In accordance with Canadian immigration requirements, all qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. The University of Prince Edward Island is committed to gender equity in employment.
UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities.
Only those applicants who are invited to an interview will be acknowledged.
