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ADS Level 5 - International Student Advisor - International Recruitment Office - Student Experience Hub

Competition Number:
07E22
Position Type:
Staff Position
Closing Date:
Date of Posting:
Department:
International Recruitment Office
Position:
ADS Level 5 - International Student Advisor
Contract:
Full-Time Term Position
Hours of Work:
37.5 hours per week
Salary:

$52,265 to $57,551 per annum, as per CUPE 1870

Reporting to the Director of the International Student Office and supporting the International Student Advising and Recruitment Team, the successful candidate will provide advice and assistance to international students. The successful candidate will assist in developing programs, services, and orientation to support the successful transition of international students to UPEI as part of the student support service team in the Student Experience Hub.

With the significant of increase in the number of international students at UPEI, there is a greater, more urgent need for support of the diverse student population, particularly with the ever-changing federal government policies and travel updates. UPEI’s International Student Advising and Recruitment Team endeavors to provide holistic, systematic support services to all students in their pre-departure preparations, course registrations, travel logistics, orientations, immigration policy interpretation, and settlement support to a large, diverse group of students from almost 100 countries around the world. The incoming cohorts of international students require more personalized support in both academic work, social and cultural adjustment, and mental health wellness activities. The successful candidate will work with a team of recruiters and first-year advisers to support new students in the critical period of their transition into a new phase of their life in a new country.  

RESPONSIBILITIES:

  • Providing one-on-one and group advising to international students and their dependent family members on immigration-related matters such as study permits, re-entry visas, co-op work permits, post-graduation work permits
  • Providing assistance and advocacy to international students with particular vulnerabilities and needs
  • Developing and maintaining up to date immigration and settlement information in a format accessible to students
  • Completing mandatory compliance reporting as required by IRCC
  • Promotion of engagement and retention of all international students at UPEI through implementation of best practices in immigration consulting and support services in collaboration with the current full-time International Student Advisor
  • Assisting with planning, coordinating and delivering orientation programs for new international students and providing opportunities for returning students to participate as leaders or mentors
  • Building and maintaining strong relationships with relevant internal partners such as the Registrar’s Office, Human Resources, Student Affairs, Student Union, as well as off-campus partners
  • Participating in community-wide, department-wide or campus-wide initiatives including special events, special projects, and various committees as required
  • Supporting the recruitment team regarding students’ applications, pre-departure preparations, course registrations and settlement 

QUALIFICATIONS:

  • Successful completion of a university degree in a relevant field of study
  • Minimum of two (2) years of experience in international student advising or related work, preferably in a post-secondary institution during the past two years
  • A Regulated Canadian Immigration Consultant (RCIC) designation or Regulated International Student Immigration Advisor (RISIA) designation preferred or be willing to obtain RISIA designation after being hired
  • Highly knowledgeable about Immigration, Refugees and Citizenship Canada (IRCC) policies and the Immigration and Refugee Protection Act/Regulations and policies and procedures relating to international students
  • Experience in developing and delivering workshops and information sessions; preference is given to candidates with experience in supporting students from inquiry, application, and registration to arrival and settlement
  • Proven advocacy skills as evidenced by experience assisting clients from diverse cultural and linguistic backgrounds
  • Computer skills and experience using the Internet and the Microsoft Office Suite (Word, Excel, and PPT)
  • Effective oral and written communication skills, conflict resolution and problem-solving skills
  • Must be self-directed with the ability to work independently and in close collaboration with a small team
  • Demonstrated organizational and time management skills with the ability to multitask, set priorities, and supervise others
  • Proven ability to work collaboratively, and maintain strong relationships, with internal and external partners
  • Ability to work non-traditional hours to attend student social events as required
  • Fluency in a language other than English is considered a strong asset
Application Instructions:

Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link posted on the UPEI Human Resources website. Applications will not be accepted via email.

If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number (902) 894-2895.

UPEI will require all students, staff, and faculty to comply with the Covid 19 attestation and vaccination requirements as set out under the UPEI Covid 19 Mandatory Vaccination Policy.

In accordance with Canadian immigration requirements, all qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. The University of Prince Edward Island is committed to gender equity in employment.

UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. 

Only those applicants who are invited to an interview will be acknowledged.

UPEI encourages all qualified applicants to apply for job openings; however, in keeping with the terms and provisions of the university’s various employment and collective agreements, first priority will be given to internal candidates.