Leaders who understand how to create high-performance work environments grounded in clear communication, giving, and receiving “smart” feedback and building team trust are successfully able to navigate, develop, and guide employees and teams to organizational success. As far as performance management strategies go, process-focused strategies fail while people-centric strategies succeed. This course focuses on educating participants on the philosophy of performance management and what motivates employees to perform.

Learning objectives:

• Understand key concepts associated with performance management
• Develop strategies that work corresponding to each step of the performance management cycle
• Practice giving and receiving “smart” feedback