Team Dynamics in the Workplace

Course Category: 
Interpersonal and Workplace Conflict Resolution Certificate
Stand-alone Courses
Understanding and Resolving Conflict Through Personality Type

Learn how a dynamic and productive team can bring together knowledge, skills, experience and perspectives of a wide range of people to solve multifaceted problems, make good decisions and deliver effective solutions.

Duration: 7 hours

Learning objectives: Through group activities, lectures and discussions, participants will:

  • Examine the stages of team development and the factors that contribute to team success;
  • Explore common communication problems and learn how to facilitate participatory team discussions;
  • Discuss the impact of destructive conflict, as well as the value of constructive (conceptual) conflict, on team functioning;
  • Explore how to create a shared vision for success by setting overall and supporting goals;
  • Explore team decision-making and learn strategies for identifying and evaluating options/solutions;
  • Examine the behaviours of an effective team leader;
  • Learn how to avoid behaviours that may lead to team dysfunction.

Schedule for this Course

Course Date
April 15, 2019 - 8:30am
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