In this course, participants will learn how dynamic productive teams can bring together knowledge, skills, experience, and perspectives of a wide range of people to solve multifaceted problems, make good decisions, and deliver effective solutions.

• Definition of team and teamwork
• Team roles and responsibilities
• Behaviours and strategies for establishing and maintaining teamwork
• The role of the leader or manager
• Team dynamics and stages and development
• Goal setting and accountability
• Using tools to solve problems
• Learning to work together
• Team management tools and techniques
• Managing virtual teams