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This free service is intended to give students, faculty, and staff, the ability to pursue their academic goals by providing wireless access to the Internet while on campus. This will allow Web surfing at high-speeds from most locations across campus - without plugging in network cables. At this time, the wireless service does not provide access to all campus computer resources. Specifically, you cannot access Novell Network folders (ie, M or H drives) and there is no printing access.
The UPEI wireless network is currently available to students, faculty and staff in all academic buildings on campus.
A UPEI Novell Account username and password is required for all wireless network access. As a reminder, it is not permissible to loan out your own account username and password for others to use, as described in the Computing Policies document.
If a guest account is needed for visiting faculty or presenters, please contact IT Systems & Services Helpdesk at 566-0465 and we can arrange wireless access.
Wireless networks are subject to occasional interference and congestion, resulting in possible loss of transmission or slow response times. IT Systems & Services closely monitors the network’s day-to-day operation to ensure the best possible service. However, if you notice areas of poor wireless signal strength or congestion, please report them to wireless-req@upei.ca.
UPEI Panthernet and PantherNet-open currently support 802.11a/b/g protocols.
Need help getting your laptop set up on the UPEI Wireless Network? IT Systems and Services (ITSS) can assist. We are located in Room 233S on the main floor (level 2) in the AVC building.
If you have a question about the wireless service, send an e-mail to helpdesk@upei.ca, or fill out a Wireless Incident Report.
You can also visit the Help Desk in Robertson library, located at the Circulation Desk.
Wireless will work on Windows XP (Home or Professional), Windows Vista, and Windows 7. Please ensure to have it up to date with relevant patches and updates.
For Mac users, ensure you have Airport Extreme or better as part of OS X Tiger 10.4.x - 10.7.x.
Your computer must have "Wi-Fi" (802.11a/b or 802.11g) capability
You must have an active and up-to-date anti-virus program installed.
For Palms, Blackberrys, iPhones, or other handheld devices, the requirement is that the device must have wi-fi capabilities and have a web browser. It is recommended that users use PantherNet-Open, as most handheld devices are unable to use or are not compatible with the security features of PantherNet. Simply follow the instructions for logging into PantherNet-Open to connect your handheld device.
There are two flavors of wireless services at UPEI:
PantherNet
This network uses more advanced security authentication mechanisms but requires additional software setup.
This is the wireless connection recommended as the network of choice to the UPEI Community. This service offers encryption of wireless traffic and provides secure access to the campus network. The network will authenticate users before access is allowed.
PantherNet-Open
This network requires you to login via a web portal authentication page with a UPEI Novell Account Username and Password.
This service does not offer encryption of wireless traffic, therefore any Internet activity should be considered as insecure. However, Web sites performing sensitive transactions generally use an encryption protocol called SSL (Secure Socket Layer).
To log into PantherNet-Open, you must have DHCP enabled on your wireless card interface.
When you search for wireless networks on campus, select the PANTHERNET-OPEN SSID and connect. Once connected, bring up your favorite Internet Browser (IE, Firefox, etc) and you will notice that the start page in your browser has been redirected to an authentication page. After entering your UPEI Novell username and password, you will be allowed full access to the Internet so that you can read email, browse the web, etc.
PANTHERNET is the preferred wireless network IT Systems & Services recommends students, faculty and staff use as it offers enhanced security. However, it does require additional software installation and configuration.
For further information, select the appropriate link:
Instructions for Windows XP, Windows Vista and Windows 7 Users
Instructions for Mac users with OS X 10.4 "Tiger", contributed by a Mac-using UPEI student.
Instructions for Mac users with OS X 10.5 "Leopard"/OS X 10.6 "Snow Leopard".
Instructions for users with a OS X 10.7 (Lion), iPod Touch, iPhone or iPad.
