Reporting to the Director of The International Student Office and supporting the current International Student Advisor, the successful candidate will provide advice and assistance to international students. The successful candidate will assist in developing programs, services, and orientation to support the successful transition of international students to UPEI as part of the student support service team in the Student Experience Hub.

RESPONSIBILITIES:

• Providing one-on-one and group advising to international students and their dependent family members on immigration-related matters such as study permits, re-entry visas, co-op work permits, post-graduation work permits
• Providing assistance and advocacy to international students with particular vulnerabilities and needs
• Developing and maintaining up to date immigration and settlement information in a format accessible to students
• Completing mandatory compliance reporting as required by IRCC
• Promotion of engagement and retention of all international students at UPEI through implementation of best practices in immigration consulting and support services in collaboration with the current full-time International Student Advisor
• Assisting with planning, coordinating and delivering orientation programs for new international students and providing opportunities for returning students to participate as leaders or mentors
• Building and maintaining strong relationships with relevant internal partners such as the Registrar’s Office, Human Resources, Student Affairs, Student Union, as well as off-campus partners
• Participating in community-wide, department-wide or campus-wide initiatives including special events, special projects, and various committees as required
• Supporting incoming exchange students

QUALIFICATIONS:

• Successful completion of a university degree in a relevant field of study
• Candidates with a background in counselling, social work, or education will be given preference
• Minimum of two years of experience in an international student advising role, preferably in a post-secondary institution
• Must have a Regulated Canadian Immigration Consultant (RCIC) designation or Regulated International Student Immigration Advisor (RISIA) designation or be willing to obtain RISIA designation
• Highly knowledgeable about Immigration, Refugees and Citizenship Canada (IRCC) policies and the Immigration and Refugee Protection Act/Regulations and policies and procedures relating to international students
• Experience in developing and delivering workshops and information sessions
• Proven advocacy skills as evidenced by experience assisting clients from diverse cultural and linguistic backgrounds
• Computer skills and experience using the Internet and the Microsoft Office Suite (Word, Excel, and PPT)
• Effective oral and written communication skills, conflict resolution and problem solving skills
• Must be self-directed with the ability to work independently and in close collaboration with a small team
• Demonstrated organizational and time management skills with the ability to multitask, set priorities, and supervise others
• Proven ability to work collaboratively, and maintain strong relationships, with internal and external partners
• Ability to work non-traditional hours to attend student social events as required
• Fluency in a language other than English is considered an asset