ADS Level 6 - Lead Hand Client Services Representative - Veterinary Teaching Hospital - Atlantic Veterinary College

Competition Number: 
57E13
Position Type: 
Staff Position
Closing Date: 
Wednesday, October 16, 2013
Date of Posting: 
October 7, 2013
Department: 
Veterinary Teaching Hospital - Atlantic Veterinary College
Position: 
ADS level 6 - Lead Hand Client Services Representative
Contract: 
Full Time Permanent
Hours of Work: 

37.5 hours per week (typically 8:30 am to 4:30 pm but may be adjusted)

Salary: 
$47,548 to $52,304 per annum as per CUPE 1870

 The Atlantic Veterinary College requires a lead hand client services representative to act in a leadership role within the client services group of the Veterinary Teaching Hospital.
RESPONSIBILITIES:
• Make active decisions to maintain a high level of service
• Be responsible for all cash deposits, accounts receivable, and collections
• Coordinating the needs of the hospital service areas with the front desk services
• Maintain and schedule leave time and forms for the front desk staff
• Evaluate systems and equipment within the department and arrange for repair or replacement of equipment
• Assist in the assessment of individual work productivity
QUALIFICATIONS:
• A graduate of a relevant postsecondary program including medical terminology
• A 4-year degree in business or human resource management would be seen as a benefit
• 2 years of experience in a veterinary setting. Experience in a teaching hospital would be a benefit
• Excellent interpersonal, communication, computer, and financial skills
• Ability to problem solve, develop documentation, and work as a part of a team

Application Instructions: 

Please submit electronically a cover letter, quoting the competition number, a resume and references to be received no later than the closing date to employment@upei.ca. Please ensure that your first and last name and the competition number are included in the email subject line. You can also apply in person to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number (902) 894-2895.

In accordance with Canadian immigration requirements, all qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.  The University of Prince Edward Island is committed to gender equity in employment.

Only those applicants who are invited to an interview will be acknowledged.

UPEI encourages all qualified applicants to apply for job openings; however, in keeping with the terms and provisions of the university’s various employment and collective agreements, first priority will be given to internal candidates.
Contact UPEI