Business Process Project Officer - Information Technology Systems and Services

Competition Number: 
Position Type: 
Staff Position
Closing Date: 
Tuesday, November 29, 2016
Date of Posting: 
November 22, 2016
Information Technology Systems and Services
Business Process Project Officer
Full Time Term Position
Hours of Work: 

37.5 hours per week, overtime maybe required

Commensurate with qualifications and experience

As soon as possible until October 31, 2017 (Term may be reduced or extended depending on performance, available funding and departmental requirements)


UPEI is embarking on the implementation of a new administration system to provide increased functionality for students, faculty and staff.  As part of this project the university is seeking an experienced Business Process Project Officer to participate as an integral member of the Project team to ensure the successful implementation of the Ellucian Colleague System and to provide ongoing business systems analysis in support of the university’s strategic objectives.

The Business Process Project Officer represents the Registrar’s Office on the Project team and will work closely with representatives from the Finance Office, Human Resources Department and IT Systems and Services along with the campus community. During the project the Business Process Project Officer will be required to work with these three functional areas to ensure continuity of processes across the campus.

Working as part of the Senior Project Team, the Business Process Officer works collaboratively with internal and external stakeholders and consultants to implement and enhance the university's IT systems by analyzing requirements; designing processes; and recommending system solutions. The Business Process Project Officer will work closely with the Project Manager and the UPEI Registrar’s Office staff members to define system requirements and to facilitate the successful implementation of the new administrative system.  This individual will apply proven management, communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to facilitate implementing new IT systems.

This position will be responsible for:
● Identifying and charting existing business processes in order to define current business activities for the development of procedures and models which will be re-engineered in the new system
● Reviewing and working with relevant confidential departmental data.  Creating process models, specifications diagrams, and charts to provide direction to systems programmers
● Developing operational reports for department
● Taking inventory of system related documents, reports, policies etc.
● Developing prototype procedures for the purpose of enhancing business processes, operations, and information process flow
● Providing basic systems support for departmental staff
● Preparing and delivering reports, recommendations, or alternatives for improving processes in operating systems across the organization
● Meeting milestone dates for major task completion
● Collaborating in the planning, design, development, and deployment of new applications, and enhancements to existing applications
● Facilitating and participate in unit meetings with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals
● Liaising with project implementation team and unit members on an ongoing basis
● Communicating process changes, enhancements, and modifications – verbal or through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood
● Assisting in and directing the completion of training manuals
● Identifying and establishing scope and parameters of process analysis in order to define impact, outcome criteria, and measure-taking actions
● Collaborating with the other unit Business Process Project Officers on unit requirements relating to the project, which will require access and review of confidential departmental data

• College diploma or university degree in the field of business, computer science, finance, or management information systems and 5 years related work experience, or an equivalent combination of education and work experience
• Proven experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling
• Experience working in a Registrar’s Office at a post-secondary educational institution
• Demonstrated experience working with highly confidential materials
• Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products
• Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flowcharts
• Ability to create systematic and manual operations procedures in both technical and user-friendly language
• Ability to apply statistical and other research methods into systems issues and products as required
• Working knowledge of network and PC operating systems
• Experience with Ellucian Colleague system would be an asset
• Demonstrated project management skills and project management software skills, including MS Project

Application Instructions: 

Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link posted on the UPEI Human Resources website (

If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number (902) 894-2895.

In accordance with Canadian immigration requirements, all qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. The University of Prince Edward Island is committed to gender equity in employment.

Only those applicants who are invited to an interview will be acknowledged.

Successful Candidate(s): 

K. Lawlor

UPEI encourages all qualified applicants to apply for job openings; however, in keeping with the terms and provisions of the university’s various employment and collective agreements, first priority will be given to internal candidates.
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