Patient rights:

• To receive safe, quality health care
• To be treated with respect and dignity
• To have their personal health information kept confidential
• To receive care in an inclusive, welcoming environment
• To have timely access to care
• To have access to their health records
• To have the right to consent to or refuse treatment at any time

Patient responsibilities:

• To attend appointments and be on time
• To ensure cell phones are off during appointments
• To treat others with courtesy and respect
• To come prepared (e.g., bring pill bottles for refills)
• To be an active participant in their care
• To follow the treatment plan
• To participate in protective measures (e.g., to help stop the spread of disease)